SHIPPING POLICY
SHIPPING REGIONS, METHODS AND COSTS
The exact shipping cost depends on the shipping method you choose and the carrier's rates. The final shipping fee will be calculated and displayed after you enter your shipping details during the checkout process.
ORDER PROCESSING
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Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
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Order Confirmation: You will receive an order confirmation email as soon as your order is placed.
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Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
TRACKING YOUR ORDER
Once your order has been shipped, you can track your package using the tracking number provided in the shipping confirmation email. Simply visit our carrier's website and enter your tracking number to see the current status of your shipment.
CUSTOMS AND DUTIES
Please be aware that international orders may be subject to customs duties and taxes upon arrival in the destination country. These fees are the responsibility of the recipient. We recommend checking with your local customs office for further information on any applicable fees.
DELIVERY ISSUES
If you experience any issues with your delivery, such as a delay or if your package is lost, please contact our customer service team at office@beranicosmetics.com with your order number and details of the issue. We will do our best to resolve the matter promptly.
CONTACT US
For any further questions or concerns regarding shipping, feel free to contact us at office@beranicosmetics.com. We are here to help!